Shipping Information

 

SHIPPING WITHIN CHENNAI AND COIMBATORE

MINIMUM ORDER VALUE FOR FREE HOME DELIVERY IS RS 1,500/- FOR ANY PURCHASE INSIDE CHENNAI

ANY ORDER RECEIVED LESS THAN RS 1,500/- THE TRANSPORTATION CHARGES HAS TO BE PAID BY THE CUSTOMER THEMSELVES.

LAST DATE OF RECEIPT OF ORDERS WITHIN CHENNAI IS NOVEMBER 7TH 2016.

FOR ANY FURTHER CLARIFICATION REGARDING TRANSPORT, DELIVERY OF GOODS, PAYMENT ETC PLEASE CONTACT OUR CUSTOMER SUPPORT BEFORE ORDERING.

 

SHIPPING WITHIN TAMILNADU

MINIMUM ORDER VALUE FOR FREE SHIPPING IS RS 3,000/- FOR ANY PURCHASE OUT SIDE CHENNAI.

ANY ORDER RECEIVED LESS THAN RS 3,000/- THE TRANSPORTATION CHARGES HAS TO BE PAID BY THE CUSTOMER THEMSELVES.

LAST DATE OF RECEIPT OF ORDERS WITHIN TAMILNADU IS NOVEMBER 2ND 2016.

FOR ANY FURTHER CLARIFICATION REGARDING TRANSPORT, DELIVERY OF GOODS, PAYMENT ETC PLEASE CONTACT OUR CUSTOMER SUPPORT BEFORE ORDERING.


SHIPPING FOR OUTSTATION (OTHER THAN TAMILNADU)

MINIMUM ORDER VALUE FOR FREE SHIPPING IS RS 5,000/- FOR ANY OUTSTATION PURCHASE OUT SIDE TAMILNADU STATE.

ANY ORDER RECEIVED LESS THAN RS 5,000/- THE TRANSPORTATION CHARGES HAS TO BE PAID BY THE CUSTOMER THEMSELVES.

LAST DATE OF RECEIPT OF ORDERS FROM OTHER STATES OTHER THAN TAMILNADU IS OCTOBER 28TH 2015.

FOR ANY FURTHER CLARIFICATION REGARDING TRANSPORT, DELIVERY OF GOODS, PAYMENT ETC PLEASE CONTACT OUR CUSTOMER SUPPORT BEFORE ORDERING.

 

How do we ship?

-      All confirmed orders with receipt of 100% payment in advance, which we receive before 12 Noon of each day are dispatched on the same day from our central go down in SIVAKASI to respective logistic partners assigned for respective destinations.

-      Our logistic partners will issue an "LR Copy? against the receipt of goods from us. All the goods will be sent in "To Pay? Basis (For Orders Less than Rs. 5000), meaning the freight charges from SIVAKASI to your destination (Example say Bangalore) will be paid by yourself before taking delivery of goods.

-      The "LR COPY? with details of logistic partner name, contact person, contact addresses and contact phone number will be scanned and sent you by email. Our customer service executive will also inform the same over phone to you.


How do I check the status of my order?

You can check the status of your order at any time by logging in to your account. It may take up to 24 hours for the order status to be updated on your account from the date and time of dispatch. We will also send you the scanned copy of "LR COPY? to you by email. You can also call our customer care executive 98842-70987 between 8am to 8pm to collect your dispatch details.

 

What are the delivery charges?
Delivery charge varies with each destination.


What is the estimated delivery time?
Each destination has its own delivery time. Usually the confirmed paid orders we receive before 12 Noon on each day will be dispatched on the same day from our warehouse in SIVAKASI. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the destination to which you want the order shipped to from the location of our warehouse.


You cannot ship to my area, Why?
We provide door delivery only to places where we have good logistics support. 

 

I need to return an item, how do I do it?
We do not take any return of goods.


Do you deliver internationally?
As of now, we don’t deliver items internationally. You will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in India. 


What is your Cancellation Policy?
You can cancel an order until it has been processed in our warehouse by calling our customer care executive in 98842-70987. You should cancel the order before the goods are dispatched from our warehouse to our logistic partners. This includes items purchased on sale. Any amount you paid will be credited back into your account in the form of Cash back. In case if the goods have already left our warehouse, you have to pay the freight charges. It will be informed you over phone.